Cancellation & Refund Policy

Cancellations & Refund Eligibility: Cancellation or refund requests, regardless of the circumstances, cannot be accommodated under any circumstances. All sales are final. Once a seat reservation is made, it cannot be refunded under any circumstances.

Transfer Option: Seat reservations can be transferred (only once) to another available date only if the request is made at least 72 hours before the scheduled dinner. Requests for transfers made within 72 hours of the scheduled date will not be accommodated. Please note that once a seat has been transferred before, regardless of the timing, it cannot be transferred again, and no exceptions can be made to this policy.

Reason for 72-Hour Policy: We enforce a 72-hour cancellation policy because it allows us the necessary time to find a replacement guest, ensuring that all our seats are filled. Additionally, our menu is crafted based on a fixed price for a specific number of people, and last-minute changes can affect the quality of our offerings.

No Exceptions: We understand that unforeseen circumstances, including illness or inclement weather, can arise. However, we strictly adhere to our 72-hour refund and transfer policy without exceptions. This policy allows us to maintain the quality and consistency of our dining experience for all our guests.

Non-Transferability & No-Reselling:
  • All tickets purchased are non-transferable and may only be used by the original purchaser. Reselling of your ticket (seat) is not allowed.
  • Tickets cannot be resold, transferred, or given away for any purpose without explicit permission from [Organization/Event Name].

Liability for Incidents: After5 is not responsible for any incidents that occur during the night, including but not limited to theft, offensive behavior from guests, or any other disturbances. Guests are advised to take necessary precautions to safeguard their belongings and well-being.

Food Allergy Disclaimer: After5 is not responsible for any allergic reactions caused by the food and beverages served. Guests with food allergies or dietary restrictions are strongly encouraged to inform our staff of their specific needs prior to consumption.

Our policy: please note that this policy is valid for all our services and products

Please feel free to reach out to us if you have any questions or need assistance with your reservation. We appreciate your understanding and look forward to hosting you for a memorable dining experience.